Mistakes, Discipline, and Redemption: Inside Professional Regulation | 874

In this episode of The Inside BS Show, Dave Lorenzo sits down with seasoned litigator Charles Franklin to unpack a subject most professionals would rather avoid: what to do when you've made a mistake. With over four decades of experience representing licensed professionals—lawyers, doctors, accountants, real estate agents, and even hair braiders—Charles explains the right way to respond when your license is on the line.

Together, Dave and Charles explore real-world examples of regulatory investigations gone wrong, and they highlight the Three Cs—Candor, Contrition, and Cooperation—as the keys to getting through a crisis with your livelihood intact. Charles also shares practical insights about professional discipline, the importance of legal representation, and how the wrong reaction can compound your problems.

Whether you're a licensed professional or you advise them, this episode delivers an unflinching look at what it takes to survive—and recover from—career-threatening mistakes.

What You’ll Discover Today:

• Why professionals get in more trouble for how they respond to a mistake than the mistake itself
• The difference between a licensing board complaint and a malpractice suit
• Why representing yourself is almost always a terrible idea
• Real-world examples of professionals who made things worse by trying to handle it themselves
• How regulators think—and why they often prefer humility over defiance
• What happens when you lie to an investigator
• Why different professions have different “cardinal sins” that trigger harsh penalties
• The career-building power of joining groups and saying yes to new opportunities
• Charlie’s journey from insurance defense to building a niche in licensing defense

Key Topics Discussed:

• The Three Cs: Candor, Contrition, Cooperation
• Regulatory investigations vs. civil lawsuits
• Representation in licensing matters
• Professional discipline case studies
• Networking and career development
• Empathy and emotional intelligence in leadership

Connect with Charles Franklin:
📞 Phone: 847-701-2250
🌐 Website: https://fgcclaw.com