Sonesta Hotels’ COO on Growth During a Pandemic
- Author
- InnoLead
- Published
- Tue 13 Apr 2021
- Episode Link
- https://innovationanswered.libsyn.com/sonesta-hotels-coo-on-growth-during-a-pandemic
How did Sonesta grow from 58 hotels in November of 2020 to 1,200 locations today? Vera Manoukian, Chief Operating Officer at Sonesta International Hotels Incorporated, explains. Manoukian also shares how the team pivoted to meet guest concerns and keep rooms booked during the pandemic.
