#41 Gary Davis: Serving Customers with AI

Artificial intelligence (AI) is re-making how we do just about everything. One local company, Smart Action, is trying to improve the quality of the customer experience every time you have to call a support line for help. After just moving the company from Los Angeles to Fort Worth,  Gary Davis, the President and CEO, shares how he is interpreting human language using machine learning for better customer care experiences. Davis also discusses how he is plugging into the Fort Worth community and how he plans to help the local tech industry grow.