The Future of Frontline Work with Heather E. McGowan

Does technology dictate the future of work? Or can we get smarter about how we leverage technology to create a better workplace (and world) for ourselves and the people around us?

JD sits down with Heather McGowan, internationally-recognized speaker, author and future of work strategist, to explore the importance of taking a people-first approach to workplace evolution and why it's essential for businesses to put the frontline first.

Grab Heather’s new book The Adaptation Advantage: Let Go, Learn Fast and Thrive in the Future of Work and check out her featured AxoniCom LIVE session on-demand.

• Human + Machine: Reimagining Work in the Age of AI by Paul R. Daugherty and H. James Wilson (Accenture)
• Microsoft’s Post-Pandemic Plan and Software’s Role in Recovery (Forbes)
• Automation: Last Week Tonight with John Oliver (HBO)
• How the Jetsons Predicted the Future (AJ+)
• What will future jobs look like? | Andrew McAfee (TED)
• Future Predictions: Arthur C. Clarke Predicting the future in 1964 (WAW TV - REX 1)

The 80 Percent is brought to you by Axonify. To learn how you can provide communication and training to your frontline workforce that actually works, visit axonify.com. If you have a frontline story you’d like us to explore on a future episode, let us know at [email protected]

Join the #FrontlineForward effort by visiting axonify.com/frontlineforward to access free training content, download the new 2020 State of Frontline Employee Training Report and subscribe for updates.

Audio from Back to the Future, Terminator 2: Judgement Day and Last Week Tonight with John Oliver is used in adherence with fair use under Section 107 of the Copyright Act of 1976 for purposes such as criticism, comment, news reporting, teaching, scholarship, and research.