How to Transform Frontline Managers Into Leaders w/ Monica Rothgery (fmr COO - KFC US)

Frontline managers have the power to change lives. But 49% are burned out on a daily basis. If we’re going to rely on them to run our businesses and take care of our people, they’ll need our help.

Monica Rothgery, former Chief Operations Officer of KFC U.S., joined JD Dillon to discuss the essential role frontline managers play in today’s workplace. They explore practical strategies for helping managers balance corporate priorities, demanding customers and frontline needs. Sharing real-world stories and lessons learned from years spent managing restaurants, movie theaters and theme parks, they unpack why it’s time to shift from managing to leading on the frontline. 

• Watch the full video of this episode plus past ITKs on the Axonify YouTube Channel.
• Grab a copy of Monica’s book - Lessons from the Drive Thru - at monicarothgery.com.
• Subscribe for ITK updates and show announcements at axonify.com/itk.
• Get a copy of JD’s book - The Modern Learning Ecosystem - at jdwroteabook.com.

For more about why Axonify is the proven employee enablement solution that equips frontlines with the essential tools to learn, connect and get things done, visit https://www.axonify.com.