🔓 34: The “S” stands for “Success”
- Author
- Erica Kuhl & Brian Oblinger
- Published
- Tue 11 May 2021
- Episode Link
- https://traffic.libsyn.com/secure/ib4tl/IB4TL34.mp3
How Customer Success and Community can partner to ignite education, adoption, satisfaction, upsells, renewals, retention, and advocacy.
- Brian Rights A Wrong:
- Community Industry News:
- Higher Logic Acquired Vanilla
- Mighty Networks raised $50M in a Series B
- Nisha Baxi joined Gong as Head of Community
- Sharath joined Product Hunt as Community Programs Manager
- Mark Finnern joined Outschool as Head of CommunityÂ
- Becky Scott joined JumpCloud as Sr. Mgr, Technical Community
- Janice James joined AuditBoard as Head of Community
- Monica Sibisteanu was promoted to Head of Content & Community at Monese
- Iryna Charkashyna was promoted to Manager, Front End Development, Community Platforms at Palo Alto Networks
- Ashley Dodge was promoted to Senior Director, Community at Copado
- Chris Shernaman joined Netskope as Online Community Manager
- Customer Success
- Sponsored by:
- Higher Logic Acquires Vanilla: Better Together - Combining two, industry-leading platforms to bring human-focused engagement to more people than ever before.
- C School delivers hands-on education, mentorship, and independent practice so that you can land a full-time job in community. They are now accepting rolling applications for Existing CMs and Job Seekers.
