🔓 32: They love it when you say “Agile”

Working with Product and Engineering to gather customer feedback, increase feature adoption, and build better products with communities.

• Community Industry News:
  • Common Room raised $32.3 Million in a Series B
  • Higher Logic launches new product packaging
  • Philippe Beaudette joined StackOverflow as Community Manager (Trust & Safety)
  • Or Manor joined ThinkUp Global as Community Manager
  • Jillian Bejtlich joined Zapier as Director of Community
  • Allison Able joined Sisense as Sr. Manager of Community
  • Jacob Gross joined Alignable as Community Manager
  • Amanda Peterson joined MURAL as Community Manager
  • Gabby McCone was promoted to Program Manager, Business Community at Pinterest
  • Francisco Fonseca is Creator at the Journey Endurance Club
  • Katherine Morillo was promoted to Community Manager at Airbnb
• Working with Product and Engineering:
  • Brian’s Blog Post on Building Product Communities
  • “Engineers are not good at dealing with customers!”
• Sponsored by:
  • Higher Logic’s new options for community for customer communities will help B2B companies improve customer experience and success, tailor marketing efforts, build brand advocates, and scale support efforts.
  • The 2021 Community Club Summit is the virtual event for builders and leaders in community-led companies. Join for free on May 11-13 for three days of content, thousands of attendees, and over 25 speaker sessions.