1. EachPod

UX Considerations

Author
Matt Lawrence and Mike Karan
Published
Wed 10 Oct 2018
Episode Link
https://podcast.htmlallthethings.com/e/ux-considerations/

We dive into the world of UX in this episode, analyzing some basic tactics you can use to ensure that your users have a great experience on your site or app!


UX Rules


Source: https://theblog.adobe.com/15-rules-every-ux-designer-know/


  1. UX is not (only) UI
    • User Interface is a part of User Experience

    • Are glitches part of UX?



  2. Know your audience
    • User research is a natural first step in the design process

    • Designing a site for a specific industry will very much influence your decisions.



  3. You are not the user
    • Testing with real users is an essential part of the design process

    • Many examples where we thought something was simple but a small test group immediately got confused



  4. Adapt design for short attention spans
    • Don’t overwhelm users with too much information

    • Short blocks of text because people don’t read

    • Keep interactions quick, don’t make people fill out massive forms



  5. The UX process isn’t set in stone
    • Adapt your design process for the product you design

    • Designing a small one page site for a small business is drastically different than a ecommerce website



  6. Prototype before you build a real product
    • The design phase for digital products should include a prototyping stage

    • We always make at least a wireframe to show the interactions and pages to clients so they know at a high level what the experience will be

    • For larger clients a full clickthrough mockup can be made before any development begins to iron out all misunderstandings and conflicts



  7. Use real content when designing
    • Avoid Lorem Ipsum and dummy placeholders

    • Our customers have been confused before asking what is this “gibberish” in reference to lorem ipsum

    • Also confused as to why the pictures are different then what he had in mind when we use generic stock photos



  8. Keep things simple and consistent
    • The hallmark of a great user interface is simplicity and consistency

    • For example I find it confusing when a one page scroll website has a navigation that then opens up a different page. Don’t combine the two.



  9. Recognition over recall
    • Showing users elements they can recognize improves usability versus needing to recall items from scratch

    • People know what buttons look like and usually know to click them, same with links and form inputs. Don’t try to reinvent the wheel



  10. Make design usable and accessible
    • Design for a diverse set of users that will interact with your products

    • Keep in mind that some users are color blind or even blind so make sure to follow the accessibility guidelines



  11. Don’t try to solve a problem yourself
    • Design is team sport — don’t work in isolation



  12. Don’t try to solve everything at once
    • Design is an iterative process



  13. Preventing errors is better than fixing them
    • Whenever possible, design products to keep potential errors to a minimum



  14. Offer informative feedback
    • An app or website should always keep users informed about what is going on

    • Transitions are a great way to show what is happening without holding the users hand



  15. Avoid dramatic redesigns
    • Remember Weber’s Law of Just Noticeable Differences

    • Example digg redesign killed the site



Web News - Microsoft


  • Latest windows update has a chance to delete your user files without a chance at recovery

  • Randomly corrupted hard drives

  • Unskippable updates

  • Windows store

  • Troubleshooting steps are ridiculous 


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