HOW TO COMPLAIN AND WIN
We live at a time where the level of customer service we receive, especially from large companies, is appalling.
To get to speak to a human being is almost impossible.
In this podcast, I am interviewing informed individuals who have beaten the system and gained compensation, apologies, and bonuses from British Airways, EON, British Telecom, and many other large and small organizations.
They are real-life case studies that follow THE GOLDEN RULES of complaining.
These stories are often amusing, always enlightening, and certainly valuable thought-provoking concepts so that you can win.
As a past guest presenter for QVC The Shopping Channel, I sold £millions of pounds of products for major brands.
As their chief sales/presentation coach, I taught others to do the same.
I know how to influence and persuade people to ‘buy’ what I’m selling.
Let me teach you how to complain and get results.
I look forward to sharing these tried and tested processes with you.
- Update frequency
- every 22 days
- Average duration
- 12 minutes
- Episodes
- 6
- Years Active
- 2023 - 2025
POP YOUR CLOGS
DID YOU KNOW? EXPLORING THE ORIGINS OF FASCINATING WORDS AND PHRASES
Join us as we uncover the fascinating origins of words, idioms, and phrases that we use every day!
Have you ever wondered where your…
Intorduction to DID YOU KNOW?
DID YOU KNOW? EXPLORING THE ORIGINS OF FASCINATING WORDS AND PHRASES
Join us as we uncover the fascinating origins of words, idioms, and phrases that we use every day!
Have you ever wondered where your…
FIRED WITHOUT WARNING AND WITH NO DECLARED REASON
The Power Company
𝐂𝐇𝐄𝐂𝐊 𝐄𝐕𝐄𝐑𝐘𝐓𝐇𝐈𝐍𝐆.We have just experienced a hike in our energy prices and with so many coming off their fixed-rate contracts, we are seeing a substantial increase in the per kilowatt cost.This podcas…
IT'S GOOD TO TALK? - A BRITISH TELECOM STORY
How I locked horns with BT having been missold a fibre optics system that never achieved the guaranteed speeds promise.
HELLO AND WELCOME
in this episode, I want to welcome you and offer a short introduction to our aims and objectives for the PODCAST.Would love you to contribute your experiences and stories of how you have taken on lar…