From Law Enforcement to Turf Empire: Stephen Tong’s Waterloo Turf Journey

In this episode of How I Franchised This, Alex Vidor steps in as host and sits down with Stephen Tong, a former law enforcement officer who traded 12-hour shifts and overtime cycles for entrepreneurship in the turf industry. Stephen shares how his background in policing prepared him for business ownership, why time and family were central to his decision to leave law enforcement, and how Franzy guided him through evaluating multiple brands before finding the right fit with Waterloo Turf.

Hear how Stephen navigated the first 90 days of ownership, the support he’s received from Waterloo, and the lessons he’s learned about managing people, growth, and grit. Whether you’re considering franchising, curious about career transitions, or inspired by stories of betting on yourself, Stephen’s journey offers practical insights and motivation.