Nicholas Gandossi on hospitality properties post-pandemic
- Author
- Karen Stephens
- Published
- Thu 10 Jun 2021
- Episode Link
- https://podcasts.fame.so/e/0nj2569n
This summer may give rise to the concept of ‘revenge travel' after months of being confined to our homes. Hotels properties and staff are bracing for the surge.
This week, Nicholas Gandossi, a Hospitality Advisor at Onni Group and former General Manager at OPUS Hotel joins us on the Hotel Moment podcast.
Nicholas believes that the key to creating confidence in guests as they return stems from establishing a strong company culture. How do we establish that culture?
Listen in to his hot tips to include in day-to-day staffing activities.
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Previous guests include: Shannon Knapp, CEO of Leading Hotels of the World (LHW), Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Carlo Del Mistro, Chief Digital Officer of Ennismore, Jason Pirock of Springboard Hospitality, and many more.
Are you a hospitality industry leader with insights to share? We're always looking for innovative voices to join our conversation about the future of hospitality technology.
If you'd like to be a guest on an upcoming episode of Hotel Moment, we'd love to hear from you! Our podcast reaches thousands of hospitality professionals worldwide, and we're particularly interested in perspectives on:
- Innovation in hospitality technology
- Guest experience transformation
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