Episode 1 - Ben and Bel from Outposter

This podcast episode discusses Outposter, a company that provides offshore staffing solutions for small and medium-sized businesses. The guests, Ben Pullen (founder of Outposter) and Bel Soria (Country manager for the Philippines), share insights into the company's origins, operations, and the BPO industry in the Philippines.

Key topics covered include Outposter's recruitment process, measures to ensure high-quality service, considerations for businesses seeking offshore partners, the importance of the BPO industry to the Philippine economy, and the potential impact of AI on the industry.