Dialogue mastery.
- Author
- Josh Phegan
- Published
- Sun 19 Nov 2023
- Episode Link
- https://joshphegan.libsyn.com/dialogue-mastery
In today's podcast Josh Phegan and Alexander Phillips talk about dialogue mastery with tips to get good at it, understand the customer and build rapport, coach newer agents on their phone skills, and leave voicemails that get results.
