Ep. #119, Customer Retention with James Hawkins of PostHog
- Author
- Heavybit
- Published
- Thu 09 Feb 2023
- Episode Link
- https://www.heavybit.com/library/podcasts/jamstack-radio/ep-119-customer-retention-with-james-hawkins-of-posthog
In episode 119 of Jamstack Radio, Brian speaks with James Hawkins of PostHog. In this talk, James shares insights on utilizing product analytics, feature flags, session recordings, qualitative user feedback, and A/B testing to build better products and improve customer retention.
