Q&A With University of Miami Health System CIO David Reis, PhD

Having been a CISO in the past, David Reis is definitely a security-minded CIO. But that doesn’t mean he protects the University of Miami Health System with a my-way-or-the highway mentality. In fact, Reis wants to make sure clinicians can use the tools they say they need (within reason) meaning his application portfolio is a bit larger than he might otherwise like. It’s a balancing act that starts with getting security involved at the beginning of any new application request, rather than the 11-th hour fire drill to bolt on cyber measures that many have suffered through in the past. In this interview with healthsystemCIO Founder and Editor-in-Chief Anthony Guerra, Reis talks about his work with CLEAR to streamline identity verification, how running apps in the cloud requires a different approach, and his two-tier strategy for application rationalization.



LISTEN HERE USING THE PLAYER BELOW OR SUBSCRIBE THROUGH YOUR FAVORITE PODCASTING SERVICE. 



TOC



Advancing Identity

A Two-Tier App Rat Approach

Cloud Versus On-Prem

Security by Design

CIO/CISO Relations

Partnering with Marketing on Messaging  



Anthony: Welcome to healthsystemCIO’s interview with David Reis, Chief Information Officer at the University of Miami Health System. I’m Anthony Guerra, Founder and Editor-in-Chief. David, thanks for joining me.

David: Thanks for having me, Anthony.

Anthony: David, can you tell me a little bit about your organization and your role?

David: As the Chief Information Officer for the University of Miami Health System and the Miller School of Medicine, we’re really focused on a full suite of digital tools to help our providers and caregivers provide friction free, high-end specialty care to the patients that we serve.

We have about 2,000 physicians that work across the University of Miami Health System and the Miller School of Medicine. We’re the only NCI-designated cancer center in south Florida. We have our primary hospital in the downtown Miami area and over 30 care locations across south Florida.

Anthony: Very good. One of the reasons I reached out to you is your organization put out a release about a deal you’ve done with CLEAR. I want to just ask you to describe that.

Advancing Identity

David: Our deal with CLEAR is really focused on maximizing what they’re best at which is matching identity. What we see across our health system in general and certainly here at the University of Miami Health System is that identifying humans through digital means is a really difficult thing to do as identity theft becomes more prevalent and as evil doers across the globe try to impersonate users’ systems.

What we’ve done with CLEAR is take what they’re best at which is matching a picture with a known identity and facilitating that identification process over the phone. What we’re endeavoring to do is use CLEAR and their tools connected with our tools so that when our employee would make a phone call and request a service, the person that we’re getting the service from internally can use the CLEAR mechanism to validate that the person on the phone is who they say they are, and that’s using proprietary technology that CLEAR provides to us. That’s the first step. We’re doing that with our staff. Our ultimate vision is to be able to create a frictionless way for patients to be able to use our patient po...