Putting Human-Centered Design Methods to Work

Dr. Blake Gregory is the medical director at Alameda Health System and an alumna of Catalyst, CCI’s human-centered design training program. She shares how the "design thinking" skills she learned now play a central role in her work. Learn about the surprising benefits of having all staff engage in hiring, how Gregory uses "affinity clustering" on a weekly basis, and why  encouraging people to draw their experiences increases empathy and understanding.

Here’s where you can learn more about the people, places, and ideas in this episode: 

• Dr. Blake Gregory, medical director at Alameda Health System
• Catalyst, CCI’s human-centered design training program
• Three Ways to put Human-Centered Design Methods to Work with Staff and Colleagues
• Affinity Clustering
• Case Study: Cultivating Workplace Happiness

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