Professor HB focuses on technical editing and writing practices, audio and video strategies for technical information, and social media for strategic communication. During her career in and out of higher education, she has worked in content marketing with social media, public relations, professional development, and student success/advising.
She currently teaches classes on professional and technical writing.
Hayley also hosts episodes of Inspired in Higher Ed, where she and Dr. Grant Clayton talk with a guest about the research and work that inspired their passions.
This episode reviews the Concept Blog Project for TCID 4065.
Our technical writing firm has been hired by Client experiencing a significant increase in customer complaints regarding the documentation for a recently launched product. Internal and external users…
Our technical writing firm has been hired by a higher education advocacy group that wants to propose a new degree type to university officials through an article in the Chronicle of Higher Education.…
Our technical writing firm is working with a think tank in your field (a collection of thought leaders and researchers tasked with solving problems). A client asked the think tank to help them decid…
The Goals: To create a persuasive pitch video that effectively communicates the project's value and potential impact.
The Asks:
This episode explains the expectations for grading in the LLM Challenge: SOP.
The Goals: To provide the student success and advising center with a finalized Standard Operating Procedure (SOP) for imp…
This episode describes the expectations when grading the Design Tools Challenge.
The Goals: Replicate the provided file as closely as possible to show your skills with information and graphic design s…
This episode outlines the expectations and grading for the User Guide Analysis project.
The Goals: To assess the client's existing user guides for a specific product and notice adjustments
The Asks:
This file explains the expectations for the eBooklet project as I grade your work.
The Goals: To teach a "student success hack" using Microsoft 365 or Google Workspace tools. This implies you need to …
This episode is a brief grading note and explanation of what I was looking for when reviewing your projects.
Project Summary Below:
Our technical writing firm has been hired by a Client to create a vid…
This lecture covers an Introduction to Digital Accessibility as part of the Introduction to Technical Writing and Presentation series.
Accessibility is the broad subject and term that describes the q…
This project asks you to prompt a generative AI for a technical description of an object that you then draw.
Your project will be graded on the following requirements:
A formal memo as y…
This project asks you to replicate a document to explore advanced formatting tools/features inside of Word or Docs.
Your work will be graded based on the following requirements:
A formal…
This project asks you to describe an invention with enough detail to support the development of the product or app.
Your project will be graded on the required elements:
A formal memo a…
This project asks you to create a 3-6 minute highly edited/produced video that informs and entertains a general, interested audience about a technical topic.
Your project will be graded o…
This project asks you to write a formal memo that contains a detailed proposal on what [you will do], when [you will do it], and how [you will do it] for your work in the semester. You should identif…
This episode describes what I was looking for in the Usability Report assignment to help you reflect on your grade.
The project asked you to:
Submit a pdf between 15-25* single-spaced pages with a…
An early step in the writing process (and most professional/technical projects) is developing a plan that captures your ideas, and it is common for stakeholders to request progress reports on the w…
This voice note reflects on the expectations for a functional to very effective instructional eBooklet project.
You were asked to create a digital booklet that guides your readers through the step-b…
This project asks you to create a reference library using a wiki software for a company to organize technical descriptions about industry topics.
Your project will be graded on the followi…