In this episode, we examine the significant shift in modern business from the traditional command-and-control approach to the empowering method of servant leadership. We look at Deming's 14 management points and discuss Point 7: How creating a supportive environment is crucial for increasing productivity and sparking innovation. With insights from Amtech CEO Jay Patel, we cover the changing responsibilities of founders and managers who are now expected to inspire, coach, and adapt. We'll give you practical examples and show you how continuous improvement and adaptability are essential components for developing leadership strategies and building strong organizational cultures to establish a more resilient and progressive business. Featuring Jay Patel