The Butterfly Effect in Retail Medicine: Small Shifts, Big Impact

A small operational change can send ripples through your entire clinic — impacting revenue, patient experience, and long-term growth. In this episode, Christiana White, seasoned executive, consultant, and creator of the P3 (People, Process, Performance) Clinic of Excellence Program, explores how the Butterfly Effect plays out in retail medicine. Learn why small, intentional adjustments in People, Process, and Performance can create outsized results — and why now is the time to focus on them.