Hiring for Soul

In this episode of the Happy Medicine Podcast, we’re diving into what I call “soulful service” — the kind of customer experience that makes people say, “I’ll never go anywhere else.”
I’ll share the 8 hiring filters I use to spot candidates who bring emotional intelligence, genuine care, and culture fit to every interaction. You’ll learn:
-How to design interview questions that reveal true empathy
-Why the “first five minutes” can tell you everything you need to know
-Simple ways to test for service instincts before you hire
If you’re ready to build a team that not only meets your service standards but lifts them higher, this episode will give you the tools to start.