In this special episode from Milwaukee Tool’s Pipeline event, Jeremiah Jennings sits down with Ryan Mack to explore how Milwaukee is redefining what it means to be a tool company. Ryan shares his journey from small-town Ohio to leading product development, and why his background in the trades helps him connect with users in real, practical ways. They discuss how innovations like cordless ratchets, grease guns, and die grinders aren’t just products—they’re solutions that save time, money, and even extend the life of equipment. The conversation dives into Milwaukee’s solutions-based culture, leadership lessons, and why identifying problems before building tools is key to growth. It’s a fascinating look at how innovation, culture, and the trades intersect.