How to Hire Virtual Assistants for Home Care Agencies | Save Money & Scale Fast

In this episode, Jeremy Fuller of Grow Senior Care Marketing interviews Kat Villanueva—home care agency owner and founder of Olivia Virtual Assistance. Together, they explore how home care providers can strategically hire and train virtual assistants (VAs) to reduce admin overload, cut costs, and grow sustainably.

Whether you're building your team from scratch or struggling to manage hybrid staff, you'll hear actionable insights and tools used by over 100+ agencies Kat has supported.

What You’ll Learn:

• When to hire a VA vs. doing it yourself

• Key roles to outsource first (recruiting, admin, scheduling)

• How to build a cohesive virtual + in-person team

• Best tools for communication & task management (Slack, Notion, Discord)

• Common hiring mistakes to avoid

• How to train VAs effectively using SOPs and performance tracking

💼 Learn more about hiring a VA: nestandcare.com
📈 Need help marketing your agency? Visit: GrowSeniorCareMarketing.com