Why is it harder than ever to reach the IRS this tax season

Taxpayers face challenges in reaching the IRS during the 2025 filing season, experiencing longer wait times. Experts predict worsening difficulties next year due to expected staffing cuts. The IRS maintains that current processing times for tax returns align with the previous year, despite layoffs impacting thousands of employees. This year, staff involved in the tax season could not accept buyout offers before the deadline. Increased workloads have overwhelmed IRS employees, resulting in significant delays for taxpayer assistance. Recent layoffs, potentially affecting 20,000 workers or 25% of the workforce, contribute to these issues. While there is a slight decline in tax return processing, the number of issued refunds has increased. Tax compliance experts express concern regarding the IRS's capacity to handle future tax seasons amid ongoing workforce reductions.

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