Which Jobs Are Most Vulnerable to AI Disruption?

Microsoft analyzed 200,000 anonymized Bing Copilot conversations to determine which jobs are most susceptible to AI automation. The research found that roles involving information gathering and communication, such as interpreters, historians, sales representatives, writers, and customer service representatives, are most at risk. Occupations requiring manual skills or specialized expertise, including phlebotomists, nursing assistants, hazardous materials removal workers, and surgeons, are least likely to be replaced by AI. The findings recommend that business leaders assess AI applicability in their organizations and prioritize workforce development and reskilling to adapt to technological changes.

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