What is driving the surge in funding for chat automation companies

Investors focus on AI and chatbots. Manychat raised $140 million in a growth capital round led by Summit Partners. The company, based in Palo Alto, California, provides conversational AI and automation tools for businesses on social and messaging platforms. Manychat aims to help businesses grow by forming connections with customers and simplifying technologies. The funding will enhance innovation in AI and automation, increasing value for businesses and creators. Manychat sends billions of messages annually on platforms like Instagram and TikTok and serves over one million businesses. The company plans to use the funding for global expansion, research and development, marketing, customer service, and developing AI agent features. AI investment continues to rise, with $59.6 billion in venture funding in the last quarter. Exaforce secured $75 million in Series A funding, focusing on integrating AI agents into security operations.

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