1. EachPod

#88 Customer Service & Permitting How LocalGov Can Do Better

Author
GovLove
Published
Tue 14 Feb 2017
Episode Link
https://elgl.org/podcast-customer-service-permitting/

Dan Ralley the Assistant City Manager of Upper Arlington, OH and Carl Anderson from ViewPoint Solutions joined GovLove to talk about how to better serve residents in permitting. They discuss Upper Arlington's approach to e-permitting and how it put customer service first.

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