1. EachPod

🛠️ 99% of Products Are Built to Fail — Why This One Refuses to Break | Leatherman

Author
Neeta Bidwai
Published
Tue 22 Apr 2025
Episode Link
https://shows.acast.com/good-revenue/episodes/82-innovation-at-leatherman-how-one-tool-became-a-icon-with-

Keith Carrato, VP of Product at Leatherman, explains why Tim Leatherman got rejected by every company he pitched and how one simple rule prevents million-dollar product disasters.


We cover:

🔧 The 40-Year Rejection Story: Tim Leatherman pitched his multi-tool idea to every major company—they all said no, then watched him build a $100M+ business.


⚡ The One-Problem Rule: Why Leatherman only builds tools that solve a specific problem they can demonstrate in 30 seconds or less.


📋 The "Nice-to-Have" Killer: Keith reveals the internal question that saves Leatherman millions by killing features before they ship.


💡 The Failure Budget: Leatherman allocates a specific percentage of resources to projects expected to fail—here's why.


🇺🇸 The Tariff Survival Guide: How Leatherman stayed profitable manufacturing in America while competitors moved to China.


• Follow Keith: https://www.linkedin.com/in/keith-carrato-a810911/ 


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Highlights:

00:00 Introduction and Guest Welcome

00:54 Leatherman's Origin Story

03:46 Problem-Solving Focus

06:35 Product Development Insights

20:58 Embracing Failure and Learning

25:02 Colors in Product Design

26:16 Apparel to Product Innovation Journey

26:55 Curiosity in Development

29:38 Quality and Portland Community

34:50 Tariffs and International Growth

42:27 Customer Stories and Reliability

45:23 Building Trust Culture


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Referenced:

• Leatherman: https://www.leatherman.com/

• Tim Leatherman: https://www.rei.com/blog/camp/innovators-tim-leatherman 

• Nike: https://www.nike.com/

• Gerber: https://www.gerbergear.com/en-us

• Keen: https://www.keenfootwear.com/


#ProductInnovation #Tariffs #Legacy


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