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14 | 📉 Chasing Growth Is Killing Your Business — Why Smart CFOs Say "Slow Down" 💥 with Hilda Mwangi (HAZ, Neustar, Fannie Mae)

Author
Neeta Bidwai
Published
Tue 19 Dec 2023
Episode Link
https://shows.acast.com/good-revenue/episodes/customer-focus-drives-roi-and-ebidta-with-cfo-hilda-mwangi-n

Hilda Mwangi is a customer-centric CFO with experience across private equity, large enterprises, the public sector, and startups. 


In this episode of Good Revenue, host Neeta Bidwai and Hilda cover:

  • Risk assessment, resource allocation, and prioritizing quality over quantity in revenue, EBITDA, and customer acquisition.
  • Hilda emphasizes the importance of strategic planning, effective team collaboration, and adaptive leadership.
  • The pitfalls seen in venture-backed models that prioritize quantity, leading to high churn rates and misallocated resources.
  • Importance of team-based strategic planning and highlights the necessity of understanding and adapting to customer needs.
  • The changing buyer journey, the role of marketing in this new era, and the need for predictive rather than reactive strategies.
  • Key takeaways include the role of a visionary CEO, the importance of cohesive teamwork, and the critical need for resilience and perseverance in business leaders.


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Where to find Hilda:

https://www.linkedin.com/in/hildamwangicfo/


Where to find Neeta:

https://www.linkedin.com/in/neetabidwai/


Where to find Good Revenue:

https://goodrevenue.io/goodrevenue

https://www.youtube.com/channel/UCHrhuWbpYnUwrR75H2Ip4yQ


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Highlights:

00:00 Introduction and Guest Welcome

00:15 The Role of a CFO in Large Entities

02:01 Quality vs. Quantity in Revenue

03:52 Challenges in Investor-Backed Models

07:40 Resource Allocation in Uncertain Times

10:42 Teamwork and Strategy in Decision Making

12:40 Addressing Misaligned Expectations

16:20 Fixing Business Models and Customer Issues

21:30 The Importance of Attribution in Marketing

30:15 High-Performance Companies and Leadership

32:17 Final Thoughts and Encouragement


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Referenced:

• Neustar: https://home.neustar/

• Fannie Mae: https://www.fanniemae.com/ 

• HAZ: https://hazadvisors.com/ 


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