Ever wondered about the surprising realities of running a small hardware store? Join us as we unpack the fascinating journey of Matt Szuda, owner of Crabapple Ace Hardware. Matt transitioned from over a decade in the corporate world of Ace Hardware to taking ownership of his own store, battling challenges and busting misconceptions along the way. His dedication to preserving old-fashioned customer service and leveraging social media platforms for growth is an inspiration.
In our latest episode, Matt shares insights into his favorite products and his passion for grilling. He sheds light on the unique needs his store meets for the community and the surprising differences among Ace Hardware stores. Discover what it takes to run a successful hardware store and the immense benefits it brings to a local community. This enlightening episode is a testament to the power of commitment to excellent customer service and the importance of supporting local businesses. Tune in for the unique perspective of a dedicated store owner navigating the intriguing world of small hardware stores.