288: Pursuing Customer Delight (Yoav Shapira)
- Author
- thoughtbot
- Published
- Mon 27 Aug 2018
- Episode Link
- https://podcast.thoughtbot.com/288
Yoav Shapira, an Engineering Manager at Facebook with a long history in Boston startups, discusses early technology choices for startups, balancing product needs/wants with technical limitations, the role of Capital-D 'Design', and common startup advice.
- CarGurus
- HubSpot
- Happier
- Jana
- David Cancel on Giant Robots
- thoughtbot Playbook
- Internet Access a Basic Human Right
- Building a Crucial Conversations Culture at Facebook
- Managing Unconscious Bias
- Yoav on Twitter
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