GCM Podcast: Game Community Management
Join our host Ethan Collins every fortnight as we take a seat and chat (and joke) with our industry's talent about the pros and cons of building communities within and around games. We’ll talk about experiences, trade and strategies, recommend tools, and share whacky stories.
Find out why community management is an invaluable resource for your game, and why quantitative data is only half of the sum of success.
- Update frequency
- every 19 days
- Average duration
- 29 minutes
- Episodes
- 19
- Years Active
- 2019 - 2021
Cattie Thompson: An Community Consultant breaks down the different types of community and what to expect with each.
Ever wonder what the different forms of community management are? Us too! Join our host Joseph Woo as we discuss how community efforts can be broken down into four general types, the goals of each c…
Justin French: An indie developer on how community helped him finance and build a better game
Many indie developers take on multiple roles within their studio, and Justin is no different. And yet even with all that he has going on, he is still a huge advocate for community building and encour…
Chris Hohbein: An inside look at how Hutch fosters loyal advocates for their game
How do you foster loyal advocates within your player base, you may wonder? Well, join us as we chat with Chris Hohbien, Head of Community and Social at Hutch, and he shares some strategies that he h…
Alana Cuce: A Community Specialist at EA on juggling multiple roles
From managing social media channels to organizing community events, Community Managers are known for mastering the art of juggling multiple hats. In this podcast, we take a dive into all the ones Ala…
Industry Vet Jumpei Oki On The Difference And Delicate Balance Between Community Management And Marketing
Supercell's Jumpei Oki shares what he's learned over a decade working at big-name games. Join our host, Joseph Woo, in a friendly and insightful chat with this awesome industry vet and learn how mark…
Hitting The Mark With Alex "Bagman" Bagi: Why Community Plays An Integral Role In eSports
From passionate hobby to business venture, Alex “Bagman” began as an eager recruit for the then small FPS mobile gaming group, Team No Shots Missed. Now, he leads the charge as CEO and community mana…
![Ida-Emilia “Blackthorn” Kaukonen: Secrets To Community Retention From A [Gamified] Cult Leader](https://static.libsyn.com/p/assets/a/a/c/8/aac8a10853bfaf2e/Thumbnail__GCM_Podcast_Ep.13__Ida-Emilia__Blackthorn__Kaukonen.png)
Ida-Emilia “Blackthorn” Kaukonen: Secrets To Community Retention From A [Gamified] Cult Leader
Host: Joseph Woo
Listener: “Hold up, did you say ‘cult leader’?” Us: “Yes. Yes, we did.”
Ida-Emilia “Blackthorn” Kaukonen isn’t your ordinary Community Manager. She’s so much more.
Join us for the …
Maria Maunula: How To Keep Your Community Engaged, Giving Back, And Asking For More
From PC games to mobile F2P FPS, Finnish development company Nitro Games went from a small team in 2007 to a development and publishing house of 40+. A company who is also listed on the NASDAQ First…
Kelvin Plomer and Steve Wilson: The Nuances Of Anonymity And Online Safety
There's both a beauty and detriment to the anonymity the online world allows us to pursue. On the one hand, it means that we're able to shield our identities to varying degrees as we engage with cont…
Linda Carlson: Responsibilities, Expectations and Evolution of Game Community Moderation
The excitement and chaos are bustling at Gamescom 2019, but we’ve managed to find a quiet(ish) place to chat and chink steins with industry veteran and Community Wizard 🧙♂️-or rather dwarf 😋 - Linda…
Gabriella Lowgren: Engaging and Growing Your Audience on Twitch
Twitch is a place for players to get direct, unfiltered constant contact with creators and developer teams. By using Twitch Streams as a means to provide such access, you can engage your audience in…
Mathew Anderson: The Past, Present and Future of Game Community Management
To counter the narrative portrayed by the article “Why Community Manager Is a Dead-End Job — and What to Do About It” we invited Mathew Anderson onto the show. He discusses his 15-year history of Com…
Darcy Smith: Reviews and Feedback
Feedback: It’s a community managers job to collect it, determine its priority and relevance and relay it to the team when applicable. It can be good, it can be bad, and sometimes it can be downright …
Nick van Vugt: Connecting Community and Product Goals
For Mobile F2P it is impossible to drive a continuous and increasing profit margin and always give players what they want. It’s a business after all. In episode six we take a seat with Community Mana…
Hugo Ludewig: Growing Communities Across Platforms With Proactive Messaging
Listen to episode five of the GCM podcast as we're joined by Kings Group's Senior Community Manager, Hugo Ludewig. Following his massive success with King of Avalon and Guns of Glory, we ask Hugo to …
Henry Fong: Know Thy Player! Pro Tips for Retaining and Remonetizing Your Most Valued Gamers
Join us for episode four as we talk to Henry Fong, CEO, and founder of the global games publisher, Yodo1. Henry discusses his team’s work on Transformers: Earth Wars (China edition) and how they de…
Jaymee Mak: Growing Hempire and Cannabis Infused Community Management
On episode three of the GCM Podcast, we talk to the multi-talented Jaymee Mak. We discuss her journey into games community management and the importance behind Hempire’s full-time community-first app…
Nicolas Nottin: 3 Steps to Successful Community Development
On this episode, Nicolas Nottin, a veteran of community management talks about the evolution of community management in gaming and shares his 3 steps strategy for developing the right community aroun…
GCM Podcast Intro
Listen to this episode to get to know what GCM Hub is, why we started it and why we think that game community management is more important now than ever before. Game on!