1. EachPod

Reimagining the Automotive Customer Experience in the Age of Autonomous Mobility

Author
The Futurum Group
Published
Tue 23 Jan 2024
Episode Link
https://futurumtechpodcast.libsyn.com/reimagining-the-automotive-customer-experience-in-the-age-of-autonomous-mobility

On this episode of the Tech and Trends Podcast, host Daniel Newman welcomes Alexandre Audoin, EVP, Head of Automotive from Capgemini at CES 2024 for a conversation on the tech trends in the automotive industry, focusing on autonomous driving and new customer experiences (CX).

Their discussion covers:

  • A brief introduction from Alexandre Audoin, his thoughts on the automotive industry, and a few tech trends he noticed at CES

  • An overview of autonomous driving and where does AI come into play

  • What automotive OEMs are focusing on to provide a better customer experience

  • As vehicles become more high tech, what are other important considerations such as affordability, sustainability, and regulations

 

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