Frontline to Cell Block – What It’s REALLY Like Working in a UK Prison

What’s it really like working inside a UK prison?

In this episode of the FrontLine Security Podcast, Carl sits down with Lester Hales, a Prison Custody Officer with 15 years of experience in the security industry — and a Royal Humane Society bravery medal to prove it.

We talk about:

• Life behind the prison walls
• Officer corruption and how it’s spotted
• The mental health challenges prisoners face
• How Lester was assaulted on duty before earning national recognition
• And the skills he brought from private security into the prison system

It’s raw, insightful, and packed with real frontline experiences — from riots and restraint training to teamwork and second chances.