Turned off by tip-baiting, the Pittsburgh-area Instacart worker went solo

Many consumers are relying on delivery workers to shop for and deliver their groceries to protect themselves during the pandemic. With increased demand, some customers have been making their orders look more appealing by adding big tips and then reducing or zeroing it out after the job is done. On this episode, Selena Eisenberg, who is also a mom with ambitious career dreams of her own, shares the personal toll of being baited and how it prompted her to strike out as an independent personal shopper.