Beating Fraud with AI, Member Education, and Executive Buy-In

Beating Fraud with AI, Member Education, and Executive Buy-In — Featuring Eveline Tenczar & Sam Piccolotti

With fraud attempts up over 400%, how can financial institutions stay ahead?

In this episode of Fraudcast, Eveline Tenczar, VP of BSA and Fraud at Launch Credit Union, joins Sam Piccolotti, VP of Business Development at ToolCASE, to share a frontline view of what modern fraud looks like—and how to stop it.

They dive deep into:

Real-time fraud detection and the role of AI

Executive buy-in and cross-departmental collaboration

Common scam tactics: check fraud, spoofed government calls, romance scams, account takeover

Building relationships with law enforcement

The cost of delay - and what it takes to respond fast

If you work in banking, compliance, or fraud prevention, this episode offers a practical playbook built on results.

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