S3 - Ep 8 | Josh Phegan x Josh Symons from MRI Software

In this podcast Josh Phegan interviews Josh Symons, strategic industry principle with MRI Software, a global proptech platform player. Symons talks about the need to build trust with the customer through communication, consistency and visibility. They discuss digital trust and online security, tracking relationships using data lakes, and using AI to automate basic tasks and enhance human productivity, whilst recognising opportunities as well as the attendant pain of change.