The Right Way to Be Customer-Centric
- Author
- Gihan Perera
- Published
- Mon 09 Jul 2018
- Episode Link
- https://shows.acast.com/future/episodes/customer-centric
There's a lot of buzz about being more customer-centric, but most experts and advisers miss the most important element of customer-centricity. Without it, you will almost certainly be disrupted by competitors inside or outside your industry.
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