AI For CX
- Author
- Gihan Perera
- Published
- Tue 12 Mar 2024
- Episode Link
- https://gihanperera.com/2024/03/ai-for-cx/
Examine every step of your customer journey to assess how you can use AI to enhance the customer experience. But there's a right and wrong way to do it - so be sure you combine human intelligence with the power of AI.
Download the worksheet:
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