Breaking the Model of Transformation | Brian Harkin, Head of Technology & Innovation at Centrus

On this episode of FinTech Focus TV, Toby Babb is joined by Brian Harkin, Head of Technology & Innovation at Centrus and author of Galapagos, for a powerful conversation about the true cost of failed transformation efforts, and what businesses can do differently.

Brian shares the thinking behind the Galapagos Framework, the staggering statistics that inspired it, and why a human-centric approach is essential for real, lasting impact.

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