#52 - Reducing churn through customer advocacy with Kevin Lau, Global Head of Customer Advocacy at Adobe
- Author
- Alex Price / Kevin Lau
- Published
- Mon 03 May 2021
- Episode Link
- None
Customer advocacy can drive retention, improve product and create a sense of pride in being a part of your organisation.
On this episode of the FINITE Podcast we hear from Kevin Lau, Global Head of Customer Advocacy at Adobe.
Kevin tells us how he empowers Adobe’s customers to get involved, stay loyal and promote Adobe’s products.
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