#43: How My First Employee Became the Heart of the Cleaning Company

Stephanie sits down with Crystal Davidson — Serene Clean’s very first employee — to talk about what it was really like in the early days. From working out of Stephanie’s apartment to helping build a million-dollar company, Crystal has seen (and survived) it all.

 

They cover what made her leave a stable healthcare career for a part-time cleaning job, how her role evolved over time, and what it actually takes to build a loyal leadership team in an industry known for high turnover. It’s an honest, behind-the-scenes look at how trust, flexibility, and shared values can shape a workplace that people never want to leave.

Key Takeaways:

• The early chaos at Serene Clean — and what kept her from quitting


• What made Stephanie know Crystal was a “diamond” hire


• How Crystal’s role evolved into Director of HR (without a roadmap)


• The #1 mistake they used to make when hiring under pressure


• What makes a truly flexible workplace — and why it matters

Mentioned in this Episode:

• ZenMaid Facebook Mastermind


• Group interviews (LINK TO Episode 42)

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Rather read than listen? Check out the full episode write-up on our blog.