Episode 4 - Quantifying the Negative

In this episode in an interview with Chief Eric Saylors (El-Cerrito Fire), Chief Saylors discusses his Naval Post Graduate School Thesis, Quantifying the Negative. In this episode Chief Saylors shares how his thesis led to the creation of a method to quantify the value a fire agency brings to a community and how this aids I the fire service telling its story to the community and elected officials.