Confusion about kindness

Video of the reminder: https://youtu.be/vrNFNQp3Zdg

Links mentioned:

https://yawarbaig.com/confusion-about-kindness

http://edition.cnn.com/2011/HEALTH/04/28/ep.wrong.side.surgery/index.html

http://national.news21.com/2010-2/plane-crashes-avoidable-with-safety-measures-ntsb

http://www.stratoserve.com/2011/05/jack-welch-ges-4-p-and-one-e-curve.html