The Future of Franchising Is Here: David Owasi on AI That Never Misses a Call

Missed calls = missed money. 💸 Most franchises & home service businesses lose thousands every year because no one answers the phone. Chatbots can’t fix that. Call centers drop the ball.

Enter AI Voice Agents – artificial intelligence that actually sounds like a real salesperson, books appointments 24/7, and never gets tired.

In this episode of Eye on Franchising, Lance Graulich sits down with David Owasi, Founder & CEO of Outreach Genius, the company revolutionizing how franchises handle leads, follow-ups, and customer service.

✅ We’ll even do a LIVE demo of “Alex,” the AI voice agent, booking an appointment like a pro.

✅ You’ll hear how franchise owners are already using this to boost revenue, stop lead leakage, and hit 100% call pickup.

👉 If you own a franchise, HVAC company, roofing business, plumbing, or wellness brand—this episode shows you the future of customer communication.

⚡ If you’re tired of losing leads, this episode might just change your business forever.

Timestamps

00:00 – Welcome: AI voice agents explained
02:05 – Meet David Owasi, CEO & tech innovator
04:20 – From franchisee to AI disruptor: David’s journey
09:50 – Why missed calls are killing home service businesses
14:15 – The truth about call centers & answering services
19:30 – AI voice agents: unlimited capacity + perfect quality
24:10 – Setup in 10 minutes: no tech skills needed
28:45 – Chatbots vs. AI voice agents: the big difference
33:20 – LIVE DEMO: AI “Alex” takes a roofing call
42:00 – Real results: $100K contracts + 98%+ pickup rates
48:30 – How franchises are scaling faster with AI
52:00 – Final takeaways & free trial info

🎙 Podcast Sponsored by SEO Samba - AI-Powered Franchise Marketing

🔔 Don’t forget to like, subscribe, and hit the bell for more real franchising insights from the biggest names in the game.

Ready to explore franchise opportunities? Click the link below to schedule a call with me—my services are FREE!

https://www.ionfranchising.com/consultation.asp

Discover the true stories of the hustle, heart, and innovation fueling franchises across the globe : https://www.youtube.com/@FranchiseRoadTrip