Radical Consulting Reveals the Magic Behind Building Customer Trust

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In this episode of the Exchanges podcast by Hitachi Solutions, host Keith Shoulders is joined by co-hosts Marne Brocksmith and Mike Majarais as they dive into the topic of trustworthiness and building trust as a trusted advisor.

Their special guest is Amy Pritts, the CE delivery lead at Hitachi Solutions. Amy shares her insights on the importance of being engaging, authentic, and curious in order to build trust with clients and colleagues. She emphasizes the value of vulnerability and active listening in cultivating intimacy and creating meaningful connections.

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