Generative AI Use Cases for Insurance

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In this episode of "Exchanges," a podcast by Hitachi Solutions, host Brad Koontz talks with Jonathan Yundt, Industry Director, and Stuart Morris, Director of R&D, about the use of generative AI in the insurance industry. In the insurance sector, generative AI is used in various areas including marketing, sales, underwriting, operations, and claims. 

By conversing with data, insurance companies can analyze success rates based on different variables, speeding up processes such as claim processing and policy renewal.

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