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045: The Emotional Pathway of Change Management with Tricia Steege

Author
Carolyn Swora
Published
Tue 28 Nov 2023
Episode Link
https://sites.libsyn.com/456507/045-the-emotional-pathway-of-change-management-with-tricia-steege

In this episode, Tricia Steege joins me for a discussion that focuses on dealing with and navigating organizational change, as well as the emotional side of leadership. 

The conversation centers around the notion of change as an emotional journey, with Trisha explaining the William Bridges model of endings, neutral zone, and beginnings as stages individuals go through during change. 

Trisha highlights the importance for leaders to build trusting relationships with their teams, to understand their concerns and fears. Emphasizing the significance of leaders being conscious of their reactions and the impact these have on their team dynamics, Trisha also explains the importance of managing emotions for effective leadership. 

We also talk about the validity and value of emotional intelligence in leadership and change management, along with the role of trauma as an often silent stakeholder in the process of change.

Tricia Steege is the founder and principal coach of Transformation Strategies, specializing in coaching and organizational change consulting. With over 40 years of experience as a trusted advisor, Tricia is dedicated to helping leaders explore the root causes of behaviors hindering their effectiveness. Her coaching methodology aims at identifying and transforming negative behavior patterns, resulting in improved leadership, collaboration, communication, and overall productivity. Tricia's expertise extends to high-stakes change initiatives, including cultural change, talent development, and succession planning, where her support has facilitated faster global business results and quicker adoption rates.

Recognized as an Associate Certified Coach by the International Coaching Federation, Tricia's superpower lies in asking penetrating questions that delve into the heart of matters. She emphasizes that true change, whether in organizations or personal lives, occurs at the heart level. Tricia holds certifications in various coaching and development tools, contributing to her success as a coach, speaker, and published author. Her extensive client list includes notable organizations such as Vanguard, TD Bank, Lockheed Martin, and AstraZeneca. Tricia's impactful experiences include facilitating the planning of the World Trade Center's rebuilding after 9/11. Currently residing in Chester County, Pennsylvania, she remains committed to organizational growth and change, serving on the board of ACES Matter and enjoying golf, family time, and travel. 

We talk about:

  • [0:00] Intro

  • [5:50] Getting into the world of change management

  • [8:10] What is missing in ADKAR (Awareness, Desire, Knowledge, Ability and Reinforcement)

  • [9:37] What is the William Bridges model

  • [13:28] Where people get stuck, or try to skip over 

  • [18:47] Fear of not being relevant and losing logic when fear kicks in

  • [21:11] Do people move through the stages quickly as an overachiever? And what are the consequences from that

  • [27:41] Building relationships with direct reports to help them through the change journey

  • [32:09] Building trust and emotional connections between leaders and their direct reports

  • [34:11] Honing in on our reactivity

  • [35:46] Choosing to live in this conscious place and the business costs associated

  • [38:03] Suggestions to leaders to help elevate consciousness

  • [44:48] The importance of self awareness and the ability to manage emotions

  • [46:29] Rapid fire questions

I invite you to immerse yourself in this conversation with Tricia, as we tap into navigating organizational change, as well as the importance of the emotional side of leadership. You can find the full transcript of our conversation on my website, along with more information about Tricia and her work.

Thank you for being a part of my podcast community, and remember to stay tuned for more inspiring episodes to come!

#PodcastEpisode #TraumaInformedLeadership #SelfAwareness #EmotionalIntelligence #ProfessionalGrowth

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