Episode 158 - Building Patient Loyalty with Shawn Zajas (Part 2)

If patients align with you, they will never leave for petty reasons. But’s a real challenge: how can you meet and exceed patient expectations so they keep coming back to you again and again? Shawn Zajas from Zana, joins us for a down-to-earth conversation about real strategies you can use to build patient loyalty. You’ve attracted awesome patients. Now, let’s make sure you keep them!