Customer Empathy and Customer Impact
- Author
- EFCN
- Published
- Mon 17 Jul 2023
- Episode Link
- https://podcasters.spotify.com/pod/show/admin30/episodes/Customer-Empathy-and-Customer-Impact-e26tj7b
Join Jeff Severin, Program Manager from Wichita State University EFC as he discusses how we can better understand the burden that our utility may be placing on our customers and how we can utilize empathy to better serve them.
