Engadget 1/20/21

Hey, good afternoon from Engadget! It's Wednesday, January 20th. I’m Kyle Sauerhoefer and here’s what’s happening in the world of technology. Elon Musk wears many hats, but it seems that Twitter customer support may no longer be one of them. The company is hiring remote support staff to, along with other duties, handle complaints people tweet at him.
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